Frequently asked questions

RetroWins focuses on retro technology with genuine nostalgic appeal. Prizes may include vintage home computers, electronic toys, classic electronic games, audio equipment and other memorable gadgets. The exact prize is always described on the individual competition page.

No. RetroWins covers a much wider range of retro technology, including computers, electronic toys, audio equipment, handheld gadgets and other consumer electronics.

First, create a RetroWins account. Then choose the competition you wish to enter, select the number of entries you would like and complete any competition question shown on the prize page. Add your entries to your basket and complete checkout.

Entry prices vary between competitions. The price per entry is clearly displayed on each competition page before you enter.

You can enter as many times as you wish up to any maximum number of entries per person shown on the competition page. Entries may also be restricted if the overall maximum number of entries for the competition is reached.

Please keep competition play fun and never spend more than you can comfortably afford.

Yes. Each competition page displays the total number of entries available and information about how many remain.

The opening and closing date and time are shown on each competition page. If we ever have to change a date for reasons outside our control, the website will be updated accordingly. We will not extend a competition simply to sell more entries.

Competitions are open to residents of the United Kingdom aged 18 or over, subject to the eligibility restrictions in our Competition Terms & Conditions. Employees of Retro Wins Ltd and certain people connected with the competition are not eligible to enter.

For a main draw, all valid eligible entries are entered into a random draw and the winner is selected at random. Where a competition includes instant wins, entry numbers are allocated at random and an entry wins if it matches a designated instant-win number. The relevant competition page will explain which prize mechanics apply.

Your chances vary from competition to competition and depend on the maximum number of entries and how many entries you hold. For example, if a competition is capped at 3,000 entries and you hold one valid entry, your chance of winning the main draw is no worse than 1 in 3,000. If you hold 10 valid entries, it is no worse than 1 in 300. The maximum number of entries is shown on each competition page.

We will contact the winner by telephone or email as soon as practicable after the draw. Please keep your account details up to date. If we cannot contact a winner or the prize is not claimed within the period stated in our Competition Terms & Conditions, we may select another eligible winner.

Winners may also be shown in the Winners section of the website.

If you win and ownership of the prize has been transferred to you, the prize is yours and you may decide what to do with it, including selling it. Some competitions may also offer a cash alternative where this is stated on the competition page.

Not necessarily. RetroWins may feature original vintage technology, modern recreations, retro bundles and other nostalgia-focused prizes. Please check the individual competition page for the exact prize specification and condition.

We use personal data to operate your account, administer competitions, process payments, award prizes and provide our services. We may also use data for marketing where you have made the relevant choice. We share data with service providers where necessary to operate the site and our services.

Full details are in our Privacy Policy. If you win, we may also have to provide information to the Advertising Standards Authority to demonstrate that the competition was administered and awarded fairly.

No. Participation in publicity is not compulsory. With your permission, we may invite you to share your win on our website or social media. Even if you decline publicity, we may still have to provide information to the Advertising Standards Authority where required.

If a competition question is shown, your answer must be correct for the entry to be valid. If you answer incorrectly, you will not be entered into the relevant draw and you will not be entitled to a refund of the entry fee. You may enter again, subject to the competition limits.

We do not normally refund entry fees because you answered a competition question incorrectly, became ineligible or were disqualified. If we void or cancel a competition in circumstances covered by our Competition Terms & Conditions, affected paid entries will be refunded. Please see our Competition Terms & Conditions for full details.

You can browse all available and upcoming competitions from the Prizes section of RetroWins.

If you have a question that is not answered here, please email us at hello@retrowins.co.uk and we will be happy to help.